Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint.

Which three acceptable solutions would Steven consider? (Choose three)

A. Ask Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Development Teams to re-prioritize the work so that tasks not depending on Nicole can be done first.
B. Have the Development Team re-order the Product Backlog so Nicole can serve one team full-time in a Sprint.
C. For Sprints that require Nicole’s expertise for more than one team, combine the teams into one and separate when they no longer need to share her services.
D. Investigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum Teams working on the same product, with dependencies between the teams.
E. Create a team with Nicole and people from the teams to temporarily work in Nicole’s domain to serve the existing teams.
F. People from the Development Teams with an interest in Nicole’s domain could volunteer to take on this work in their respective teams.

Correct Answer: B,D,F

The Scrum Master is responsible for removing impediments. In this situation that would mean promoting self-organization, removing impediments and removing dependencies.