Relationships between the Product Owner and Developers have been tense for many Sprints. The Product Owner has lost trust and respect for the Developers as they constantly fail to achieve the Sprint Goal by the end of the Sprint. The Developers blame the Product Owner for increasing scope each Sprint making the Sprint Goal unachievable.

As a Scrum Master, what should you do?

A. Take no action. Allow the Developers to self-manage to address the issue
B. Discuss the situation with the Scrum Team. Help them find improved ways to clarify and set a more realistic Sprint Goal
C. Speak to the line managers of the various Developers about their lack of productivity and ask them to take corrective action.
D. Talk to the Product Owner and tell them not to increase the scope in the middle of the Sprint

Correct Answer: B

Creating a realistic Sprint Goal is a shared responsibility of the entire Scrum Team and something that should not change constantly.